Each client's dashboard has a history by year of jobs, specifically Category Testing Analysis by elevator company. This allows our staff to analyze the elevator company's performance on your behalf.
Sierra's system tracks the annual category inspection results for each client organized by elevator company and year to track performance of elevator companies. Sierra reports whether the elevator companies are or are not maintaining the equipment within industry standards for the client's best interest.
Our dashboard is LIVE and Alerts office staff of Cat 1/5 inspections by year. The SIERRALIVE dashboard also alerts staff to upcoming inspections that are due on DOB NOW and has mobile app alerts from the field witnesses. Our latest enhancement now includes the automation of retrieving DOB NOW results for instant deficiency comparison resulting in faster ELV3 signatures and filings.
On the left is the login screen for our mobile app. The right is what each rep sees once logged in. When the rep clicks on the scheduled inspections for the day, he will be prompted to enter inspection results.
Each Sierra field inspector/witness enters their inspection results. If Sierra witnessed the inspection in the prior year, the rep can click to see results from that year to view history.
Sierra is currently developing our client portal. This will allow the client to log in and check the status of their current jobs with us, including approving proposals
Each modernization job that Sierra is awarded is tracked through our state of the art tracking system, SierraLive. The job is initially tracked when a proposal is sent to client. Upon receipt of executed contract, Sierra begins the process of creating a job specification document. The specification is then sent to various elevator companies to start the bid process. Once all qualified bids are received they are analyzed and organized by our staff to present to the owner/manager. Our staff works diligently through the award process and then manages time frames for commencement to completion and Signoff.
To learn more about our modernization service, click below